About Southern Electric

Scottish Hydro is part of SSE, which also operates as Southern Electric, SWALEC, SSE and Atlantic Electric and Gas.

SSE is a public listed company. The company is one of the largest suppliers of gas and electricity to homes in the UK, with over 9.5 million customers.

Southern Electric supplies homes in the London, Eastern, Southern, South East and South West regions.

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Southern Electric customer satisfaction survey results

Scottish Hydro is operated by SSE. The overall Which? Switch customer score for SSE is: 41%

As well as Scottish Hydro, SSE also incorporates Atlantic, Southern Electric and SWALEC.

For a full round-up of available Which? Switch energy customer survey results, see our best and worst energy companies page.

Overall Which? Switch customer score: 41%

Area of performance Star rating
Which? customer score
41%
Customer service
Value for money
Bills
Complaints
Helping you save energy

Southern Electric customer score

In October and November 2013 we surveyed 8,525 UK adults, who pay for their household energy, about their experience with their gas and electricity suppliers, to bring your customer scores for the different energy companies. However, we're unable to provide a customer score for Southern Electric at the moment as we don't hold enough data from Southern Electric customers.

Customer scores are based on overall satisfaction and likelihood of recommending to a friend. This survey is the largest one of its kind conducted in the UK.

For a full round-up of the Which? Switch energy satisfaction survey results, see our customer satisfaction survey results page.

Southern Electric fuel mix disclosure

All energy suppliers have to provide information about the mix of fuels they use to generate energy supplied to gas and electricity customers and its environmental impact.

Southern Electric fuel mix

Coal: 54%
Natural gas: 28%
Nuclear: 1%
Renewable*: 15%
Other: 2%
* Wind, hydro and solar power.

Current tariffs

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Contact Information

Customer services: 0800 980 9651

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You can call us on 01259 220 235.

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Energy Customer Satisfaction Results

Tired of poor customer service from your energy supplier? Use our Which? energy satisfaction survey results to help find the best tariff for you.

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