SSE
About SSE
SSE was formed in December 1998 as a result of the merger of Scottish Hydro and Southern Electric. It acquired SWALEC in August 2000 and Atlantic in April 2004. SSE is also a supplier of the SSE group, alongside companies Atlantic Electric and Gas, Scottish Hydro, Southern Electric and SWALEC.
The SSE brand supplies homes in the East Midland, West Midlands, North West, North East and Yorkshire electricity regions.
Could you save by switching to SSE? Compare energy prices now.
SSE customer satisfaction survey results
| Area of performance | Star rating |
|---|---|
Which? customer score |
41% |
| Customer service |
|
| Value for money |
|
| Bills |
|
| Complaints |
|
| Helping you save energy |
|
SSE customer score
In October and November 2013 we surveyed 8,525 UK adults, who pay for their household energy, about their experience with their gas and electricity suppliers. For SSE, we received 1,112 responses.
Customer scores are based on overall satisfaction and likelihood of recommending to a friend. This survey is the largest one of its kind conducted in the UK.
For a full round-up of the Which? Switch energy satisfaction survey results, see our customer satisfaction survey results page.
SSE fuel mix disclosure
All energy suppliers have to provide information about the mix of fuels they use to generate energy supplied to gas and electricity customers, together with its environmental impact.
SSE fuel mix
Coal: 54%
Natural gas: 28%
Nuclear: 1%
Renewable*: 15%
Other: 2%
* Wind, hydro and solar power.
Current tariffs
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Contact Information
Customer services: 0800 975 0485
Contact Which? Switch by phone
You can call us on 01259 220 235.
Energy Customer Satisfaction Results
Tired of poor customer service from your energy supplier? Use our Which? energy satisfaction survey results to help find the best tariff for you.
Latest tariff updates
Tariff updates are provided by Energylinx. Energylinx is fully accredited to the Confidence Code to compare energy for domestic consumers.
About Which? Switch
Which? Switch provides consumers with a transparent and impartial way to compare energy tariffs and find the best gas and electricity provider for your needs.