Ebico
About Ebico
Ebico is the UK's only not-for-profit energy company. It operates the only single-rate gas and electricity tariffs with a single flat rate and no standing charge, so its 50,000 customers only pay for what they use.
Ebico works in partnership with bigger energy company SSE as its licensed energy supplier.
Could you save by switching to Ebico? Compare energy prices now.
Ebico customer satisfaction survey results
| Area of performance | Star rating |
|---|---|
Which? customer score |
74% |
| Customer service |
|
| Value for money |
|
| Bills |
|
| Complaints |
|
| Helping you save energy |
|
Ebico customer score
In October and November 2013 we surveyed 8,525 UK adults, who pay for their household energy, about their experience with their gas and electricity suppliers. For Ebico, we received 98 responses.
Customer scores are based on overall satisfaction and likelihood of recommending to a friend. This survey is the largest one of its kind conducted in the UK.
For a full round-up of the Which? Switch energy satisfaction survey results, see our customer satisfaction survey results page.
Ebico fuel mix disclosure
All energy suppliers have to provide information about the mix of fuels they use to generate the electricity supplied to customers as well as its environmental impact.
Ebico fuel mix
Coal: 54%
Natural gas: 28%
Nuclear: 1%
Renewable*: 15%
Other: 2%
* Wind, hydro and solar power.
Current tariffs
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Contact Information
Customer service for existing customers:0800 096 6344
Contact Which? Switch by phone
You can call us on 01259 220 235.
Energy Customer Satisfaction Results
Tired of poor customer service from your energy supplier? Use our Which? energy satisfaction survey results to help find the best tariff for you.
Latest tariff updates
Tariff updates are provided by Energylinx. Energylinx is fully accredited to the Confidence Code to compare energy for domestic consumers.
About Which? Switch
Which? Switch provides consumers with a transparent and impartial way to compare energy tariffs and find the best gas and electricity provider for your needs.