Scottish Power
About Scottish Power
Scottish Power is owned by Iberdrola, a Spanish company. The company is one of the largest suppliers of gas and electricity to homes in the UK, with 5.2 million customers.
In 1995 Scottish Power bought MANWEB (Merseyside And North Wales Electricity Board) and merged it into the company.
The Scottish Hydro brand supplies homes across Scotland.
Could you save by switching to Scottish Power? Compare energy prices now.
Scottish Power customer satisfaction survey results
| Area of performance | Star rating |
|---|---|
Which? customer score |
41% |
| Customer service |
|
| Value for money |
|
| Bills |
|
| Complaints |
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| Helping you save energy |
|
Scottish Power customer score
In October and November 2013 we surveyed 8,525 UK adults, who pay for their household energy, about their experience with their gas and electricity suppliers. For Scottish Power, we received 846 responses.
Customer scores are based on overall satisfaction and likelihood of recommending to a friend. This survey is the largest one of its kind conducted in the UK.
For a full round-up of the Which? Switch energy satisfaction survey results, see our customer satisfaction survey results page.
Scottish Power's fuel mix disclosure
All energy suppliers have to provide information about the mix of fuels they use to generate energy supplied to gas and electricity customers, and its environmental impact.
Scottish Power fuel mix
Coal: 59%
Natural gas: 25.6%
Nuclear: 1.3%
Renewable*: 12.9%
Other: 1.2%
* Wind, hydro and solar power.
Current tariffs
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About Iberdrola
Iberdrola is a Spanish owned company, with operations in the UK, Spain, United States, Mexico, Brazil, Greece, Portugal, France, Germany, Italy, Poland, Guatemala, Bolivia and Chile.
Contact Information
Customer service number for existing customers - 0800 027 0072 or 0345 270 0700
Contact Which? Switch by phone
You can call us on 01259 220 235.
Energy Customer Satisfaction Results
Tired of poor customer service from your energy supplier? Use our Which? energy satisfaction survey results to help find the best tariff for you.
Latest tariff updates
Tariff updates are provided by Energylinx. Energylinx is fully accredited to the Confidence Code to compare energy for domestic consumers.
About Which? Switch
Which? Switch provides consumers with a transparent and impartial way to compare energy tariffs and find the best gas and electricity provider for your needs.