Utility Link had acted as the licensed electricity supplier providing the necessary back-office support services to other companies such as Basic Power. At one time Utility Link also acted on behalf of Telecom Plus, providing outsourced services in buying wholesale power, registering customers, managing the settling of power on the network as well as regulatory activities.

Utility Link had a portfolio of around 3,800 business customers and 7,500 domestic customers.

Basic Power customers transferring to London Energy will shortly receive correspondence to explain the terms of their supply and to ensure that they are fully aware what has happened. These arrangements will ensure that Basic Power's customers will continue to be supplied without interruption.

During this winter we have seen other energy retailers such as Eledor, Team Group, Reepham and Utilita all effectively fail. The reason for their failure is simple, wholesale energy prices. Over the last eighteen months wholesale energy prices have increased dramatically, especially so in the last three.

When wholesale prices increase rapidly, energy prices (tariffs) lag behind and a supplier may make a loss. For small new suppliers such as the above, there is no option, but to try to pass on wholesale costs. Yet this has not been possible, as wholesale prices, such as those in gas, increased very quickly in the short term from 30-40p per therm to over 100p per therm. As a result cash-flow is impacted and the supplier fails.

Energylinx are hopeful that there will now be some stability amongst the actual suppliers but would recommend that anyone affected by these recent market changes spend two or three minutes and carried out an free energy comparison using one of Energylinx 100% impartial tariff comparison services.

Domestic customers can either carry out a search for free using the most comprehensive energy calculators available in the UK by logging onto any of the following links or call Energylinx on 0800 849 7077 for a personalised quote. Energylinx will then send you a detailed domestic energy quote.

Energylinx are currently the only energy price comparison service, accredited by energywatch, that actually allow you to view and transfer to every single tariff available to your home.

Gas Price Comparison

Dual Fuel Price Comparison

Electricity Price Comparison

These Energylinx calculators are unique in that they allow you to compare the prices of all energy suppliers.

Energylinx will arrange the whole transfer process for you, including notifying your existing supplier of any planned change and tracking the transfer to ensure that it occurs on time and accurately. Energylinx provides its services completely free of charge to the domestic consumer.